Sales Policy for Lovetopinn

Effective Date: November 30, 2024

At Lovetopinn, we are committed to providing high-quality art prints, canvas paintings, and other artistic products to our valued customers. Our Sales Policy is designed to ensure that your purchasing experience is as seamless and pleasant as possible. Please take a moment to review our policy below. If you have any questions, feel free to contact us at any time.

1. Order Placement & Processing

When you place an order with Lovetopinn, you are agreeing to the terms outlined in this Sales Policy. We will begin processing your order once we receive your payment confirmation. We accept various payment methods, including credit/debit cards, PayPal, and other secure payment systems to make your purchasing experience as smooth and secure as possible.

2. Pricing & Availability

All prices listed on our website (www.lovetopinn.com) are in USD and are subject to change without notice. We strive to maintain accurate pricing and availability on all products, but in rare cases, errors may occur. If a product’s price is incorrect or unavailable, we will contact you to confirm your order or offer an alternative solution.

3. Shipping & Delivery

Lovetopinn offers nationwide shipping across the United States, ensuring that your order reaches you in the fastest time possible. Shipping costs are calculated at checkout based on the size, weight, and destination of your order. We work with trusted carriers to ensure timely and safe delivery of your artwork.

  • Processing Time: Most orders are processed within 1-3 business days, though custom pieces may take longer.
  • Shipping Time: Standard shipping typically takes 5-7 business days. Expedited shipping options are available at checkout for faster delivery.

Once your order ships, you will receive a tracking number to monitor your order’s progress.

4. Returns & Refunds

We take great pride in the quality of our artwork, but we understand that sometimes things don’t work out. If you are not satisfied with your purchase, please contact us within 30 days of receiving your item to request a return or exchange.

  • Eligibility for Returns: Items must be in original, unused condition, with all packaging intact.
  • Refund Process: Upon receiving and inspecting the returned product, we will process a refund to your original payment method. Shipping fees are non-refundable.

Please note that custom orders are not eligible for returns or exchanges, unless there was an error made by Lovetopinn.

5. Damaged or Defective Items

We take great care in packaging and shipping your artwork to ensure it arrives in perfect condition. In the rare event that your item arrives damaged or defective, please contact us within 7 days of receiving your order. We will arrange for a replacement or issue a full refund.

6. Custom Orders

Lovetopinn specializes in creating custom artwork tailored to your specific needs. If you wish to commission a piece of art or request a custom modification of an existing design, please reach out to us via email at info@lovetopinn.com or call our customer service line at (715) 748-6751. Custom orders may take longer to process, and prices may vary depending on the scope of the request.

7. Promotions & Discounts

Lovetopinn occasionally offers promotions and discounts, which will be clearly listed on our website or shared via our newsletter. These offers cannot be combined with other discounts unless specified. Each promotion will have its own terms and conditions, and we reserve the right to modify or end any promotion at our discretion.

8. Contact Information

If you have any questions, concerns, or need assistance with your order, our customer support team is here to help:

For more information about our products and policies, you can also visit our website: www.lovetopinn.com

9. Privacy Policy

Your privacy and the security of your personal information are important to us. Please review our Privacy Policy for details on how we collect, store, and protect your information.

10. Changes to Sales Policy

Lovetopinn reserves the right to modify or update this Sales Policy at any time. Any changes will be posted on this page, with an updated effective date. We encourage you to review this policy periodically to stay informed about our sales practices.

We hope you enjoy shopping with Lovetopinn. Your satisfaction is our priority, and we look forward to delivering beautiful and inspiring artwork to enhance your space.

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